FAQs
Discover detailed answers to common questions and concerns.
Frequently asked questions and answers
Alongside our competitive rates, we are dedicated to assisting you with any inquiries you may have during your loan’s duration. Whether you are a first-time buyer or a seasoned investor, our commitment is to support you whenever you require assistance.
What does a broker do?
A broker is a financial expert who collaborates with you individually to understand your borrowing objectives and evaluate how much you can borrow. They usually offer a more customised service than lenders and have access to a range of loans from various providers, enabling them to identify the most suitable loan terms for your specific needs.
Do you charge fees for home or investment loans?
When you secure a loan through a broker, there are no additional repayments or fees involved. Brokers receive a commission from the lender for bringing in new clients, but this does not influence your interest rate or other loan terms.
Is it more expensive to use a broker?
Engaging a broker incurs no cost to you, as the lender compensates the broker. With access to a wide array of loan options from multiple lenders, brokers will help you find the most suitable loan based on your situation. Typically, this includes the best available rate at that time along with features that suit your preferences.
Some brokers may impose service fees, which will be disclosed prior to offering their services.
How much can I borrow?
While our borrowing calculator offers a useful estimate of your potential borrowing capacity, for a more accurate evaluation, we encourage you to reach out to our team. We can discuss your options and explore your unique circumstances in greater detail.
Should I choose a fixed or variable rate?
As the term indicates, variable-rate home loans feature interest rates that fluctuate over time. They often provide greater flexibility compared to other loan types, including features like redraw facilities and the ability to make extra payments. However, repayment amounts are not fixed.
Conversely, fixed-rate home loans offer predictable monthly repayments, allowing you to know exactly how much you will pay each month for the entire loan term. While these loans may lack some flexibility in features, they provide borrowers with reassurance when it comes to budgeting for repayments.
When deciding which loan type suits you best, consider whether flexibility or certainty regarding your monthly payments is more important to you.
Which lenders do you collaborate with?
Thanks to our affiliation with a mortgage aggregator, we have access to loan options from over 40 different lenders. This allows us to assist you in finding various suitable options tailored to your particular circumstances.